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Payment Policy
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|  | It is the policy of Jackson Hospital to assist all patients with financial arrangements at the time of service. A customer account representative has been assigned to assist you regarding these arrangements. Your representative is available to review your insurance benefits, clarify any questions or discrepancies you may have regarding your benefits, and assist you with your method of payment. You may contact our customer service desk at 850-718-2641 to request assistance.
The following information is provided to give you a better understanding of our payment and insurance filing policies at Jackson Hospital: |
Private Pay
Proper identification and full payment are expected at the time of service. For your convenience we accept cash, check, Visa, MasterCard, or American Express. At Jackson Hospital we offer additional resources and have programs in force that allow us to screen patients who may be in need of assistance through various state agencies.
Medicare
Please provide us with proper identification and your Medicare card. Jackson Hospital will file your Medicare for you and any additional supplemental or secondary insurance upon verification of benefits. At the time of service you will be responsible for any co-payment, deductible, or noncovered services.
Medicaid
Please provide us with proper identification and your Medicaid card. Upon verification of eligibility Jackson Hospital will bill your Medicaid for you. At the time of service you will be responsible for any co-payment or noncovered service that may apply.
Blue Cross of Florida & Unisys
We are a participating PPC/PPO provider in these programs and are required to have a copy of your insurance card and proper identification on file. At the time of service you will be responsible for any estimated patient responsibility determined by your insurance company such as co-payments, deductibles, and noncovered services. Jackson Hospital will file your claim upon verification of eligibility and benefits and allow up to 45 days for reimbursement. After 45 days, any outstanding balance becomes patient responsibility and is due in full.
Miscellaneous Insurance
Please provide us with your insurance card and proper identification. At the time of service you will be responsible for any estimated patient responsibility such as co-payments, deductibles, and noncovered services. Jackson Hospital will file your claim upon verification of eligibility and benefits and allow up to 45 days for reimbursement. After 45 days, any outstanding balance becomes patient responsibility and is due in full.
Legal Cases
Jackson Hospital does not treat patients on a contingency basis; therefore, where legal representation or cases are pending, we ask that full payment be made at the time of service.
There may be physicians or other providers of service affiliated with Jackson Hospital who are not PPC/PPO providers.
Thank you for selecting Jackson Hospital for your health care needs.
Member of American Hospital Association
Accredited by the Joint Commission on Florida Hospital Association Accreditation of Hospitals
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